Support Center

Use bizSupply well, not just often

Practical guidance grounded in how the product actually works — what to do, what to avoid, and where credits quietly leak. For developer reference, see the docs.

Need help with something specific?

Submit a ticket and the bizSupply team will get back to you. Include the pipeline ID and a sample output if you can.

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Setup & Onboarding

Get the foundations right before you scale a pipeline up.

Validate your data source before connecting it
4 min read
The 5-document rule for new pipelines
3 min read
Design your ontology with restraint
3 min read

Spend Smart

Cheap controls that go in front of expensive AI calls.

Pre-conditions are free filtering
2 min read
Vague prompts cost twice
3 min read

Operations

Keep scheduled pipelines healthy and predictable.

Set credit alerts at 70%, not 90%
2 min read
Skip duplicates, or pay for the same document four times a day
3 min read

Quality & Trust

Measure extraction quality without fooling yourself.

Benchmarks need independent ground truth
3 min read